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Automated Attendant As with all DuVoice products, DV4 provides flexible automated attendant applications. Using the convenient GUI, an administrator can create or change call routing and applications at the click of a mouse. DV4 supports unlimited automated attendants for multiple applications within a business or for multiple businesses sharing a single voice mail system. You can even configure partitions between locations. Voice Mail DV4 is designed to assure that subscribers get their messages. In addition to standard message waiting lights, pagers and cellular notification and delivery, DV4 can be programmed to send an E-mail notification (typically to a cell-phone E-mail account) showing the source and urgency of each message in the mailbox. With VeMail, the message itself is sent as a compressed .wav file to the subscribers inbox. Whether a subscriber is an experienced user or new to voice mail, DV4 mailbox features can be tailored to meet his or her needs. A new user tutorial guides new users through the process of setting up the mailbox. Unified Messaging— DV4 can automatically send voice and fax messages to E-Mail. Voice Mail DV4 makes a copy of each of your voice mail messages and delivers them directly to your E-mail inbox as a .wav file attachment. Play your voice messages on any PC or laptop with a sound card—no client software is required. When you’re done with the message, just reply to the VeMail message and DV4 will automatically remove it from your voice mailbox. Fax Mail VeMail also works for FAX. Just as DV4 sends copies of voice mail messages as .wav files, DV4 also sends faxes as .tif file attachments. All incoming faxes can be directed to a central E-mail in box to be distributed to their recipients, or in a DID environment, faxes to subscribers with personal fax telephone numbers can be sent automatically to the recipient’s E-mail inbox Outbound Fax. As easily as they print documents to a network printer, users can fax documents from the desktop using the DV-Suites outbound fax feature. |
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